FAQ

We offer a wide range of automotive services, including:

• Paint Protection Film
• Ceramic & Graphene Coating
• Panel Painting
• Full Body Painting or Colour Change
• Insurance / Accidental Repair
• Sound Damping
• Safety Glazing Film
• Sunroof Protection Film
• Vinyl Wrap
• Interior Cleaning
• Premium Wash
• 7D Mats
• Roof Liner Replacement
• Seat Covers Replacement
• Windshield Polishing
• All Glass Polishing
• All Glass Coating
• Alloy Wheel Coating
• Underbody Coating
• Caliper Painting
• Headlight Restoration

You can book a service through our website by filling out the service enquiry form or by contacting us directly via phone or email. Our customer service team will assist you in scheduling an appointment at a convenient time.

Yes, we offer warranties on certain services and products. The specific warranty details vary depending on the service or product. Please contact us or refer to the product/service details for more information.

We accept various payment methods, including Cash, Credit/Debit cards, Bank transfers, and Digital wallets. Payment details will be provided during the checkout process on our website or at our service centers.

Yes, you can reschedule or cancel your appointment. Please notify us at least 24 hours in advance to avoid any cancellation fees. You can contact our customer service team to assist with rescheduling or cancellation.

Currently, our services are primarily available at our service centres. However, we do offer pick-up and drop-off options in certain locations. Please contact us to check if this service is available in your area.

Ceramic Coating provides a durable layer of protection against environmental contaminants, while Graphene Coating offers enhanced durability, water repellence, and scratch resistance due to the unique properties of graphene. Both coatings protect your vehicle's paint but differ in performance and longevity.

The duration of a service depends on the type of service you choose. For example, a Premium Wash may take around 1-2 hours, while a Full Body Painting could take several days. We will provide you with an estimated time frame when you book your service.

7D Mats are premium floor mats designed to offer superior protection and aesthetics for your vehicle's interior. They are made from high-quality materials that provide a perfect fit, durability, and easy maintenance.

Yes, we offer franchising opportunities for those interested in becoming part of the Brotomotive Autoz network. Please visit our "Franchise" page or contact us directly for more information.

If you are interested in becoming an authorized store for our car care products, please fill out the inquiry form on our website or contact us directly. We will provide you with the necessary information and requirements.

For insurance or accidental repairs, please contact us to schedule an assessment of your vehicle. We will work with your insurance provider to process the claim and carry out the necessary repairs to restore your vehicle.

Yes, we occasionally offer promotions and discounts on our services and products. Keep an eye on our website or subscribe to our newsletter to stay updated on our latest offers.

You can contact our customer support team via phone, email, or by visiting our service centres. Our contact details are available on our website, and we are always here to assist you with any inquiries or issues.

Paint Protection Film (PPF) is a transparent, durable layer that protects your vehicle's paint from scratches, chips, stains, and environmental damage. It preserves the original paint finish and helps maintain your car's resale value.

It is recommended to get your car detailed every 6-7 months, depending on usage and environmental conditions. Regular detailing helps protect your vehicle's exterior and interior, keeping it in pristine condition.

Yes, we use advanced color-matching technology to ensure that the paint we apply matches your vehicle's original color. This ensures a seamless repair that blends perfectly with the rest of your car.

Vinyl Wrapping involves covering your vehicle's exterior with a vinyl film that can be customized in various colors and finishes. The process includes surface preparation, precise application, and post-installation inspection to ensure a flawless finish.

Ceramic Coating can last anywhere from 2 to 5 years, depending on the product used, the application process, and how well the coating is maintained. Regular washing and proper care can extend the life of the coating.

Yes, it is safe to use a pressure washer on vehicles treated with Ceramic or Graphene Coating. However, it’s important to maintain a safe distance and use the correct nozzle to avoid damaging the coating.

If you notice any issues after a service, please contact us immediately. We stand by the quality of our work and will address any concerns promptly to ensure your satisfaction.

Yes, we offer gift cards and vouchers that can be used for any of our services or products. These make great gifts for car enthusiasts or anyone looking to maintain their vehicle.

We are committed to environmentally responsible practices. This includes using eco-friendly products, proper disposal of waste materials, and implementing energy-efficient processes in our service centers.

Absolutely! We offer customizable service packages to meet your specific needs and preferences. Whether you need a combination of services or a tailored solution, we can create a package just for you.

Sound Damping involves installing materials in your vehicle to reduce noise, vibration, and harshness (NVH). It improves the driving experience by making the cabin quieter and more comfortable, especially during long drives.

To maintain the results after detailing, follow these tips:

• Wash your car regularly using a pH-balanced car shampoo.
• Avoid automated car washes that use harsh brushes.
• Use a microfiber cloth for drying and dusting.
• Apply wax or sealant periodically to protect the paint.

• All Glass Polishing: This service removes minor scratches, water spots, and contaminants from your vehicle's glass surfaces, restoring clarity and shine.
• All Glass Coating: This service adds a protective layer to the glass, making it more resistant to dirt, water spots, and scratches, while also improving visibility during rainy conditions.

• All Glass Polishing: This service removes minor scratches, water spots, and contaminants from your vehicle's glass surfaces, restoring clarity and shine. • All Glass Coating: This service adds a protective layer to the glass, making it more resistant to dirt, water spots, and scratches, while also improving visibility during rainy conditions.

Yes, we offer specialized services for corporate clients and fleet management. Whether you need regular maintenance, detailing, or repair services for your fleet, we can create a customized plan that suits your business needs.

We prioritize the safety of our customers and staff. Our service centers are equipped with the latest safety equipment, and our technicians follow strict safety protocols. We also ensure that all vehicles are handled with care during service.

Yes, we offer consultations to help you choose the best services for your vehicle. Our experts will assess your needs and recommend the most suitable options to achieve your desired results.